Stanley Convergent Security Solutions, Inc. Breaks the Mold in System Integration with Its Convergence Center of Excellence
Naperville, IL (November 20, 2009)—Continuing to raise the bar for performance in the electronic security industry and to solidify its leadership position for security integrated solutions and enterprise projects, Stanley Convergent Security Solutions, Inc. (Stanley CSS) has established a new, industry leading Convergence Center of Excellence (CCE).
“There is a paradigm shift in the system integration and physical security information management (PSIM) space, which is changing the overall security industry landscape and solutions’ approach, as to how these complex enterprise-level integrated and convergent systems are specified, designed, delivered and supported throughout the customers’ project life cycle,” stated Damon Kanzler, Stanley CSS Vice President National Account Operations.
The traditional approach to the security system integration business is highly segmented, with various disconnects and gaps between the vendors, solution providers and the end-users. Stanley CSS has long held the belief that customers are seeking comprehensive solutions that avoid the segmented approach commonly taken by the traditional security industry.
This type of approach includes technical competency, domain expertise and project management-centric solutions that address the customers’ broader business goals and objectives. This relieves internal management burdens on the customer as they are under constant pressure to reduce costs and to do more with less resources and budget.
The new Convergence Center of Excellence (CCE) allows Stanley CSS to break the traditional mold by taking a comprehensive, consultative and partnership approach to identifying customers’ needs in order to customize the best fit system integration solution, to maximize the return on investment and to minimize the total cost of ownership over the project investment life cycle.
The new CCE takes Stanley CSS’ existing holistic, customer centric system integration approach to an even higher level of support and infrastructure for customers and their enterprise solutions, by establishing a centralized organization, fully dedicated to world-class, enterprise-level integration solutions, design, delivery and support to customers across North America.
The Stanley CCE team is comprised of highly-trained, degreed manufacturer certified technology professionals and engineers, certified .NET software developers and Microsoft certified enterprise-level professionals.
This high-level team consists of Stanley CSS’ best-of-the-best Application Engineers, System Engineers, Computer Aided Design Engineers, Project Coordinators, Project Managers, Program Managers, Commissioning Engineers, Certified Software Specialists, Senior Systems Analysts and Team Managers/Leaders. The entire team is experienced and ready to provide the necessary coordinated support in all stages of a project’s life. Starting with system concept and scope design through delivery with project management and continuing with on-going solutions support, the CCE provides world-class support for Stanley CSS’ full breadth of comprehensive, integrated and enterprise security solutions and services.
Located in Noblesville, IN, the CCE organization is fully integrated with the company’s 1,900+ employees operating from 75+ field offices across North America to provide the needed resources and support to engineer, design, develop, deliver and manage successful projects through value engineering and large project management, including customized software solutions. “By bringing together previously separated, specialized clusters the CCE is able to utilize its top talent to increase sales, accuracy of equipment requirements, operating margins and ultimately customer satisfaction,” states Bill Fitzhenry, Stanley CSS Vice President Field Sales – North America.
So, whether a system integration project scope calls for: a) enterprise wide global program management, deployment and support of diverse technology systems; b) PLC hardware, database and SDK/API level software and system integration with Microsoft, network and other open architecture certified software and system engineers; c) custom convergent solutions integrating physical security sub-systems with building automation systems using BACNet, OPC, LonWorks and other industry standard communication network protocols; or d) enterprise wide software and database integration to back-end HR, Oracle, PeopleSoft, SAP and other IT/business systems using redundancy and fault tolerant clustering, Stanley CSS’ Convergent Center of Excellence not only has the technical and subject matter expertise, but also the staff and focus for responsive action. The moment a Stanley CSS customer project is identified anywhere in North America a CCE subject matter expert along with the entire CCE team are seamlessly integrated into the delivery process of the project from concept layout and design scope to system commissioning and sign off. Most importantly, it is all performed in concert with the Stanley CSS field and national account organizations. “The key to the value proposition is simple—we have total alignment of all company resources ready to meet and exceed our customer’s requirements. We want to ensure maximum customer satisfaction as well as our own internal sales and financial success,” commented Jim Kopplin, Stanley CSS Vice President Field Operations – North America.
“As one of the largest systems integrators and third largest electronic security company in the U.S., Stanley CSS is focused on providing its customers with a partnership that delivers comprehensive integrated solutions to meet their changing needs,” continued Fitzhenry. “By investing in the Stanley CCE organization and process, we build upon our existing local field expertise in system design, operations, project management and technical applications while maintaining our experience with local codes and requirements. This new approach gives our customers the continued local touch their projects need and adds the global resources and expertise that makes Stanley CSS unique. The CCE model and infrastructure continues to add more global capabilities to our portfolio as one of the industry’s leaders in system integration.”
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Editor’s Note: A part of the Stanley Works (SWK), Stanley Convergent Security Solutions, Inc. is the third largest electronic security company, second largest commercial security services company and one of the largest system integrators in the United States. Stanley CSS has over 75 offices serving over 120 of the largest metropolitan markets in North America. Stanley CSS designs, installs, monitors and services security systems for industrial, government, commercial, residential and national account customers. Stanley CSS represents a network of resources, state-of-the-art technology and a culture dedicated to excellence; where its employees have the training, the equipment and the processes they need to deliver the finest security solutions in the industry. Stanley CSS provides the best of both worlds, a local company with global resources and one of the most trusted names in security serving over 300,000 customers in North America.
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